When you shop on shesnutritions.com, if you have any questions about an item, please feel free to message us anytime. The best email for fast answers to any and all questions is shescustomers@shesnutritions.com.
Rest assured that you can shop confidently with shesnutritions refund policy and shesnutritions purchase protection policy.
Almost every item bought on shesnutritions is eligible for a return/refund within 30 days if the item is incorrect, or damaged. If you are not satisfied with your item, with just a few exceptions you may qualify for a return/refund:
- Items that have been used, washed, damaged, or have had tags, packaging, or hygiene stickers removed, or are part of an incomplete set.
- Items specifically labeled as non-returnable.
-Free gifts.
In addition, the shesnutritions purchase pProtection policy, offers a full refund for any items that do not arrive, items that arrive damaged, or are not as described.
After you click checkout and complete your payment, congratulations! You've just successfully made a purchase on shesnutritions. You will receive an email confirming the items in your order. You can also view your order information by going to "MY ORDER'' on your account page on shesnutritions.com.
You may learn more about our policies here:
shesnutritions purchase protection
To remove an item from your shopping cart:
1. Click the shopping cart icon on shesnutritions.com
2. Go to the item that you want to remove and click the trash bin icon to completely remove the item or the '-' button to edit the quantity. On both the mobile app, or online you can always click 'Remove' to remove the item completely.
3. If you want to delete items in your cart in bulk, you can click the 'Manage Cart' button on the top right corner of the Cart page. Select items you want to delete and click 'Delete'.
If your order has not been packed yet, you can still cancel directly from shesnutritions.com
1. Sign into your account
2. Select the user avatar at the bottom of the screen and click ''Track Orders''
3. Find the relevant order under ''All Orders'' and click "Cancel Items"
4. Follow the instructions on the screen and select the item you want to cancel, the reason for the cancellation, and choose your preferred refund method.
5. Your refund will be processed after submitting your cancellation request. And you will receive an email with the details of your refund.
If your order has been packed, please don't worry, you can still choose to return the item for a refund after the package arrives. You can return the items for refund within 90 days after placing the order.
(Note: Some special items cannot be returned for refund. Please check the refund policy.)
Here are some of the best practices to help ensure you are safe shopping on shesnutritions.com
- Never give your full credit card number, tax identification number, social, or password in an email, shesnutritions message, or over the phone.
- Keep track of your credit card at all times, and know who is authorized to use it, and who has access to it.
- Change your passwords on a regular basis. The more complex a password is, the better you're protected.
- If you share your computer or device, sign out of any website accounts before letting others use it.
- Learn how shesnutritions [purchase protection policy] can help you get a full refund on your item. Almost all items you bought on shesnutritions are eligible for a return and refund if you are not satisfied with them with just a few exceptions: (1) Items that have been open or used, washed, damaged, or have had tags, packaging, or are part of an incomplete set; (2) Items specifically labeled as non-returnable; (3) Customized items; (4) Free gifts.
- Learn about shesnutritions [purchase protection policy], which offers you full refunds for any items that do not arrive, arrive damaged, or are not as described.
- Keep your transactions on shesnutritions.com We can't verify or assist with transactions made outside of shesnutritions.
- If you receive a suspicious email claiming to be from shesnutritions, be sure to report it to our customer service. shescustomers@shesnutritions.com